How to work with messengers Business API without messengers apps?

When connecting a number to the messengers Business API, you will no longer be able to use the usual messengers and messengers Business App applications. Moreover, to successfully register a MESAPI number, you will need to delete the messengers Account of the number, more about this here.

The fact is that the messengers\messengers Business App and messengers Business API application number databases are separate databases. If the number is in the messengers application database, it cannot be used in MESAPI and vice versa.

How then can I use the messengers Business API number without messengers apps?

The Chat API company provides access to the messengers Business API, which means that you can use it from integrations with CRM\ERP systems or other platforms.

At the same time, we understand that integration takes time that could be used to work with customer requests, and not all companies are ready to carry out independent integrations, so we offer our customers the following products:

1 - messengers Shared inbox chat. The chat will allow you and your employees to communicate with clients from the Chat API personal account; all you need to do is be a Chat API client; the chat is provided for free immediately after connecting to the messengers Business API.

2 – Visual designer of messengers bots. A more powerful tool that will allow you to create a script for any bot, for any task. You can read more about the constructor here. The constructor is issued separately from the subscription to the messengers Business API.

Write to us if you have any questions about working with messengers Business API , we will be happy to help you. You can find out all the latest news on the work of the service in our telegram channel.

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