help.chat-api.com

How to work with WhatsApp Business API without WhatsApp apps?

When connecting a number to the WhatsApp Business API, you will no longer be able to use the usual WhatsApp and WhatsApp Business App applications. Moreover, to successfully register a WABA number, you will need to delete the WhatsApp Account of the number, more about this here.

The fact is that the WhatsApp\WhatsApp Business App and WhatsApp Business API application number databases are separate databases. If the number is in the WhatsApp application database, it cannot be used in WABA and vice versa.

How then can I use the WhatsApp Business API number without WhatsApp apps?

The Chat API company provides access to the WhatsApp Business API, which means that you can use it from integrations with CRM\ERP systems or other platforms.

At the same time, we understand that integration takes time that could be used to work with customer requests, and not all companies are ready to carry out independent integrations, so we offer our customers the following products:

1 - WhatsApp Shared inbox chat. The chat will allow you and your employees to communicate with clients from the Chat API personal account; all you need to do is be a Chat API client; the chat is provided for free immediately after connecting to the WhatsApp Business API.

2 – Visual designer of WhatsApp bots. A more powerful tool that will allow you to create a script for any bot, for any task. You can read more about the constructor here. The constructor is issued separately from the subscription to the WhatsApp Business API.

If you have any questions, please write to us; we will be happy to help.

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