help.chat-api.com

Recommendations for working with the service. How to avoid being banned from WhatsApp?

According to the WhatsApp policy, any numbers that automate the work with the messenger in any way can be blocked, so we advise you to follow the following recommendations to avoid being banned:

- Send no more than 5-10 messages per minute, i.e. send messages in portions, and not all at once.

- Take into account the reaction of users to messages. Usually, 10 clicks on the "Spam" button from the client's side are enough to block the number.

- The presence of links in messages increases the likelihood of being banned. It's a good idea to use link shorteners.

- The Chat API has no physical limit on the number of messages, but there is a recommendation not to exceed 6000 messages per day. If the number is larger, it is better to use several different instances of the srv.

- Use a device that has not been previously banned.

- Receive incoming messages. The more incoming messages , the better. Maintain a balance of incoming and sent messages.

- Do not add users to group chats that are not in your contact book.

- Engage customers in communication, use interesting content. Build communication with customers in such a way that they respond to you and participate in communication.

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The Most Multifunctional WhatsApp API Provider

Chat API has been operating since 2015 and is one of the first and largest providers in Eastern Europe.

Here are some curious and important figures:

  • We have tremendous expertise in docker container management at scale with an SLA of 99.5+%;
  • Chat API involves in its work more than 200 servers, with the ability to quickly connect another 100;
  • 3200 cores and 25 terabytes of RAM;
  • 200+ WhatsApp methods and features that keep adding;
  • Highload system, Up Time servers 99.9%;
  • Support 24\7;
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