Telegram. Creating a bot

What is a Telegram bot?

Telegram bot is a special account of your company in which you will be able to communicate with customers using pre-prescribed scenarios.

A bot's account is different from a live person's account. The username of bots always ends with the word bot (for example, english_school_bot)

- The bot automatically processes and sends messages to your users;
- The chatbot responds to customers 24 hours a day, seven days a week;
- You can connect integration with your system, and all applications will be created in it automatically;
- The bot will help automate marketing, sales and business processes and reduce the burden on human operators.

Creating a Telegram bot

To create a bot, go to the Telegram app and search for the bot @BotFather

@BotFather is an official assistant in creating and editing bots in Telegram. Below we will tell you how to create a bot. The whole process of creating a Telegram bot in one screenshot:


1- Send the /start command to start a dialogue with the bot.
2 - Send the /new bot command to create a bot. If you already have a bot, then write the /mybots command and select an existing one.
3 - Enter the name of the bot in English in accordance with the name of your company.
4 - Enter the username of your bot. It can be a combination of your bot's name and the word bot., For example: NameBot or Name_bot
5 - Your bot is ready! Enter the /token command and get access to your bot for further work with it. It usually looks like this: 3245214234:AAsdgfgre87qJddYccR-ynswefcWz21324

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