Telegram. Creating a bot
What is a Telegram bot?
Telegram bot is a special account of your company in which you will be able to communicate with customers using pre-prescribed scenarios.
- The bot automatically processes and sends messages to your users;
- The chatbot responds to customers 24 hours a day, seven days a week;
- You can connect integration with your system, and all applications will be created in it automatically;
- The bot will help automate marketing, sales and business processes and reduce the burden on human operators.
Creating a Telegram bot
To create a bot, go to the Telegram app and search for the bot @BotFather
@BotFather is an official assistant in creating and editing bots in Telegram. Below we will tell you how to create a bot. The whole process of creating a Telegram bot in one screenshot:
1- Send the /start command to start a dialogue with the bot.
2 - Send the /new bot command to create a bot. If you already have a bot, then write the /mybots command and select an existing one.
3 - Enter the name of the bot in English in accordance with the name of your company.
4 - Enter the username of your bot. It can be a combination of your bot's name and the word bot., For example: NameBot or Name_bot
5 - Your bot is ready! Enter the /token command and get access to your bot for further work with it. It usually looks like this: 3245214234:AAsdgfgre87qJddYccR-ynswefcWz21324