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Official WhatsApp Business API from Chat API

This material contains answers to the most popular questions about connecting the WhatsApp Business API via the Chat API. If you have not found the answer to your question, please contact our support service, we will be happy to help. The material will be supplemented over time.

Does the Chat API provide the official WhatsApp Business API?

That's right. Chat API has been successfully functioning since 2015 and offers users to optimize communication with customers in WhatsApp through their own technological solution. Starting in 2020, we began to realize the need to provide an official WhatsApp API as well, so from 2021, the Chat API began to connect users to the WhatsApp Business API through the WhatsApp API 360 Dialog provider.

Why didn't I find you on the official Facebook partners website?

The fact is that Facebook has closed access to the opportunity to declare itself as a BSP (Business Solution Provider) or a partner of the "first wave", the same companies that can be seen here.

At the same time, many organizations (including us) did not want to stay on the sidelines and found a way to provide the official WhatsApp Business API through BSP, thus becoming API integrators. BSP companies have different approaches to working with partners and offer different conditions. As a result, the price offer for the end user is formed based on the agreements between the partners and the internal pricing policy of the API integrator. In our case, we offer the WhatsApp API without additional conditions, at an affordable price.

And how much does it cost to connect the WhatsApp Business API via ChatAPI?

49,89 dollars for one room per month. After 5 numbers or when paying for an instance immediately for a year, there is a decrease in the cost to 39.89. At the same time, you will not have to pay separately for the fact of connection and bear any additional costs, except for the cost of sending "Notifications" or template messages to clients. You can learn more about the price formation and the payment mechanism here.

How does the connection work?

Schematically, the connection process can be depicted as follows:

1-Registration in the Chat API;
2 – Select the registration method in your Chat API personal account and fill out the form for connecting WhatsApp Business API. You will be given two options -Classic and registration with deferred verification;
3 – Subscribe to the WhatsApp Business API in your Personal Account;
4 - Generating the API key in your personal account 360 Dialog;
5-Specifying the API Key in the Chat API personal account;
6-Approving Message Templates from Facebook;
7-Sending and receiving messages in the WhatsApp Business API.

How long does it take to connect?

With the help of a new approach to registration through registration with deferred verification, the connection occurs instantly, and the verification and verification of the company takes place during the test and work with the current WhatsApp Business API number.

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