help.chat-api.com

What security guarantees do you provide for working with messengers via the Chat API?

messengers policy is against any kind of messenger automation. There are also known cases when messengers banned a client number working through the official API for spam mailing. Therefore, no one can provide you with 100% guarantees, however, from our side we provide a number of functions that can significantly secure your work, for example:

1 - We provide a unique IP for each client.

2 - We carry out secure authorization through the client's home IP. To do this, during authorization, select the "Secure authorization" item. After that, you will be prompted to download the extension, which will allow you to authorize through your home IP.

3 - We use a proxy. You can also install your own proxy server.

We are improving, quickly adapting to messengers updates and avoiding disruptions in work.

However, when interacting with the messenger, you should also adhere to the following rules:

1 - Do not send more than 6000 messages per day from one number. Or no more than 5-10 messages per minute. Exceeding this threshold can attract the attention of messengers algorithms. To send more messages, connect one more number :.

2 - Maintain an approximately equal balance of incoming and outgoing messages.

3 - Write to your loyal users who expect messages from you. Otherwise, they can click on the "Block" button. 10 such clicks are enough and the consequences will be disappointing.

4 - Try not to add links to messages, this can also attract the attention of messengers algorithms.

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